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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jenny McFadden

Jenny McFadden

January 11, 2025

5  out of  5
rating by Jenny McFadden
"Krystal helped me look into my renters insurance, ways to insure a storage unit and discounts on my car insurance. She was so nice, helpful and patient. She made everything really easy and found the best solutions available for me. She provided very positive and reliable help."
We responded:
"Thanks Jenny, Krystal is awesome and I coach her on how to best take care of insurance needs for you and all our customers, special needs for renters and auto insurance customers is a specialty we take a lot of pride in finding proper solutions. "
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Guillermo Alonso

January 10, 2025

5  out of  5
rating by Guillermo Alonso
"Excelente, me ayudaron con todo lo que necesitaba."
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Gilberto Soriano

January 8, 2025

5  out of  5
rating by Gilberto Soriano
"Muy amables servicio rapido y eficiente. Laura Soto muy amable busco la mejor solucion para mi seguro Definitivamente lo recomiendo"
We responded:
"¡Gracias por tus amables palabras, Gilberto! Nuestra oficina está feliz de que Laura haya podido ayudarte a encontrar una solución para tu seguro. ¡Haznos saber si hay algo más en lo que podamos ayudarte!"
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Remedios Rios

January 8, 2025

5  out of  5
rating by Remedios Rios
"We had the pleasure of working with Laura today! It was so helpful having someone who spoke Spanish be there to help me. She was very knowledgeable, and answered all my questions. She helped me get to an affordableprice point for me and my family. Overalla very friendly and nice interaction."
We responded:
"Hello Remedios, I am so happy your experience with Laura was so nice, we all strive to make auto insurance shopping easy and pleasurable for our customer and the follow up is even more important to us. Thank you for your kind words and I look forward to meeting you soon."
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Keith Oddis

January 3, 2025

5  out of  5
rating by Keith Oddis
"I called in on December 31, seeking an insurance quote and Krystal was handed my call. She was pleasant and eager to handle my request despite the timing. I originally asked for just a homeowners quote and she kindly explored an auto insurance request additionally. I knew she was busy and made room for me, which I greatly appreciated. As it turned out State Farm was far more competitive than Allstate and she went the distance and set up my whole policy, which because of her intuition cleared the underwriters without a problem. Kudos to such a conscientious, professional and kind agent. She is a credit to your staff Kris , Have a great new year. Keith Oddis"
We responded:
"Thank you Kevin, I take a lot of pride in training my team members and Krystal is one of my best! We appreciate the opportunity to help you with your Home and Auto Insurance. Hope you have a great 2025!"
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Juana Maria Vanoye

December 12, 2024

5  out of  5
rating by Juana Maria Vanoye
"Mi hermana me lo recomendó, me atendió Laura Soto que te ayuda en español, excelente servicio, muy atenta y amable siempre dispuesta ayudar. Super Recomendado."
We responded:
"Gracias, Juana, por la reseña! Nos alegra mucho que Laura haya podido ayudarte con tus necesidades de seguro. ¡Déjanos saber si hay algo más en lo que podamos ayudarte!"
Profile photo of Gabriela Vazquez Chavez

Gabriela Vazquez Chavez

December 3, 2024

5  out of  5
rating by Gabriela Vazquez Chavez
"Laura Soto was very helpful and professional explaining question I had in Detail."
We responded:
"Thank you Gabriela, I appreciate your feed back, Laura really knows her insurance and loves to help customers like you with auto home and life insurance. Merry Christmas!"
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Alejandrina Velez

November 26, 2024

5  out of  5
rating by Alejandrina Velez
"Excelente servicio, siempre contestan y te ayudan con todas tus preguntas 10/10 recomendado y hablan español gracias Laura soto"
We responded:
"¡Muchísimas gracias por sus amables palabras, Alejandrina! Nos complace saber que tuvo una excelente experiencia y que Laura le brindó un servicio excepcional. Sus comentarios son muy valiosos para nosotros. ¡Esperamos poder atenderle nuevamente pronto! "
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ADRIAN SEBASTIAN

November 21, 2024

5  out of  5
rating by ADRIAN SEBASTIAN
"No solo fue un buen servicio, pareciera que Laura ama lo que hace. Me encanta este servicio."
We responded:
"Feliz de ayudarte, Adrián! Laura está muy orgullosa de su arduo trabajo y de ayudar a los clientes. Me alegra que haya podido ayudarte. "
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Salchicha Lakers

November 20, 2024

5  out of  5
rating by Salchicha Lakers
"Quiero agradecer de mucho corazon a Laura por ser una persona muy profrsional a su trabajo gracias por ayudarme Cuando mas lo nececite siempre estuvo ahi la recomiendo 100%"
We responded:
"¡Gracias por tomarte el tiempo para actualizar tu reseña! Nos alegra saber que Laura pudo ayudarte cuando más lo necesitabas. ¡Avísanos si hay algo más en lo que podamos ayudarte! Salchicha Lakers, muchas gracias por hacernos saber cuánto Laura los ayudó, es importante que se satisfagan sus necesidades de seguro en seguros de auto y seguros de vida. Estamos aquí cuando nos necesitas, gracias de nuevo. 360-256-3755"
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Toddneal Stallworth

November 14, 2024

5  out of  5
rating by Toddneal Stallworth
"I'm really grateful for all your help, Laura. She walked me through the process, helped me find the best coverage and was always there to answer my questions. Thanks again for making everything easy."
We responded:
"She is amazing!!"
Profile photo of Todd Hart

Todd Hart

November 14, 2024

5  out of  5
rating by Todd Hart
"I can't thank Laura Soto enough for the incredible service she provided when I was looking into life insurance. From the very first conversation, she made the entire process clear, easy to understand, and tailored to my needs. She took the time to explain all the options available, answered all my questions with patience, and made sure I felt confident in my choices. Laura's professionalism is matched only by her genuine care for her clients. She truly listens and ensures you have the best coverage for your peace of mind. I never felt rushed or pressured, and her friendly, approachable manner made a potentially overwhelming decision much easier to navigate. If you're looking for someone you can trust with your life insurance needs, Laura Soto is the person to go to. I’m grateful to have had her guidance and support throughout the process. Thank you, Laura, for helping me secure my future!"
We responded:
"Thanks for the 5-stars, Todd! We’re so glad the Kris Greene State Farm Agent team was able to assist with your insurance needs. Let us know if you have further questions! "
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Melissa

October 11, 2024

5  out of  5
rating by Melissa
"Best insurance guy ever! Communication is fantastic. Been with him for years."
We responded:
"Thanks Melissa, so happy you are happy, I really enjoyed meeting your son and getting him though our new driver orientation, he is going to be a great and safe new driver!! "
Profile photo of Howard Watson

Howard Watson

September 26, 2024

5  out of  5
rating by Howard Watson
"My wife and I moved from the Northwest, so we've changed coverages. Kris not only checked on our safety in travel, but he also sent word on who to see for our new coverage. I'll be sad to be leaving this office. Kris and the team give UNBELIEVABLE care to their clients. They treat us like family, not like a check that's crossing their desk. If you're in Vancouver and you want an agent that has your back 100%, come see Kris Greene on Mill Plain. Really gonna miss y'all."
We responded:
"Howard, My team and I want to wish you all the best as you start a new phase in your life. We too will miss you but happy we have you child staying here in Vancouver and will keep an eye out on her. Take good care!"
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krystal Austin-Garza

September 11, 2024

5  out of  5
rating by krystal Austin-Garza
"Friendly and helpful staff! ☺️"
We responded:
"Thank you, Krystal, for your kind words! We’re so happy you found our staff friendly and helpful. If you ever need anything, we’re here for you. Thanks for choosing our State Farm team! – Kris "
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John Bellman

August 21, 2024

5  out of  5
rating by John Bellman
"Laura Soto - you not only gave me great and prompt service every time. You are a professional who understood my needs and guided me in the importance of making sure I am properly covered. Where you lead, I will follow. John Bellman"
We responded:
"Thank you, John, for your thoughtful review! We’re delighted to hear that Laura has consistently provided you with great and prompt service and that she’s been able to assist you with your insurance needs. It’s wonderful to know you feel confident in following her suggestions. Your support means so much to us, and we’re happy to assist you whenever you need it. Thanks again for choosing our team! – Kris "
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R3xlord 13

August 20, 2024

5  out of  5
rating by R3xlord 13
"Laura es la mejor ayuda que he recibido en años es muy amable y demuestra muy buen servicio"
We responded:
"Thank you Rey, having Laura here makes many of my customers happy! ¡Gracias por los maravillosos comentarios! Estamos encantados de que haya tenido una experiencia positiva con Laura y nuestro equipo de State Farm. No dude en llamar o visitar nuestra oficina en cualquier momento. – Kris "
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Hannah King

May 2, 2024

5  out of  5
rating by Hannah King
"Kris Greene and his Team are fantastic. I've been a customer with them for about 4 years. Every time I call or text with them they are very helpful, friendly, and knowledgeable. They are always willing to look over my policy, unjust it, see if I am getting the best savings, and help me to keep up with the offered discounts. They do a great job of taking care of me & my family. Thank you Kris, Melody (you've helped me many times!), Delca, and Heidi, & the rest of the team! Update & unsure how to post an entirely new review for the same business, so adding to my older review… I was in an accident & Kris was absolutely fantastic going above & beyond to take care of everything I needed. It wasn’t easy either because the body shop I took my car too (not his recommendation!) was so difficult to deal with & he had to do a lot of follow up that he shouldn’t have needed to do. But, he did do it & had such a caring & thoughtful attitude about it. Kris is awesome. If you are looking for an insurance agent for your car or home, I highly recommend Kris at State Farm in Vancouver."
We responded:
"Thank you Hannah for your kind words, we appreciate you very much and will always be here for all of your insurance needs. Glad to assist you with the claim and getting it resolved this week, I know it can be so frustrating getting damage repairs completed timely, we live in difficult times and I will be here to make things better no matter what."
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Isaac Cabrales

February 17, 2024

5  out of  5
rating by Isaac Cabrales
"My best experience ever, Kris and his teamwork always helpful and ready to serve and fight for you, besides State Farm is the best insurance, keep up the good work Kris and Heidi"
We responded:
"Isaac, thank you so much for you kind words, sorry that you had an accident like that, I am glad I am you auto insurance agent, making sure you are well covered, our conversations about your coverage before anything happened made this story a happy ending. "
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Chris Reser

February 1, 2024

5  out of  5
rating by Chris Reser
"I was searching around for insurance getting quotes, and I called over to State Farm and spoke with Heidi Natemeier. She was a very personable person and got me great rates and was very thorough and worked through every aspect of my home and auto policies! Thank you Heidi! You made what would be a stressful experience a breeze!"
We responded:
"Chris, thank you for taking the time to share your experience with us! We're thrilled to hear that Heidi was able to assist you with your auto and home insurance needs. We understand that insurance can sometimes be a complex process, and we're glad Heidi could make it easier for you. If you have any further questions or need assistance, don't hesitate to reach out. We appreciate your support! – Kris "
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Christina Casey

January 31, 2024

5  out of  5
rating by Christina Casey
"Melody Smith is always on point. She make sure I'm getting the the best quote. She makes sure that I'm always happy with my policy."
We responded:
"Thank you, Christina, for the fantastic feedback! We are thrilled you had a wonderful experience with our State Farm team. We truly appreciate your feedback and support! Feel free to call or visit our office anytime. – Kris "
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Kristin Schlupp

January 24, 2024

5  out of  5
rating by Kristin Schlupp
"Heidi at State Farm went ABOVE and beyond for me. After and apartment fire 🔥, Heidi made calls for me. Heidi sorted receipts and explained my policy details. She printed documents. Looked up county reports Heidi does her work in such a compassionate way. She is a Gem 💎."
We responded:
"Kristin, we will always be here to take good care of you especially after a fire, what you are going through is so hard and we want to try to make it easier for you. "
Profile photo of Chris King

Chris King

December 7, 2023

5  out of  5
rating by Chris King
"Kris has been my insurance agent for more than 10 years. He and his staff do a great job taking care of my policies and regularly checking up to make sure I'm getting the best deal and have the right coverage. He recently helped us out of a jam , with roadside assistance for a disabled car in a remote area with horrible cell service. Kris was able to pin down our location and had a towtruck onsite within an hour. I highly recommend Kris."
We responded:
"Thanks Chris, I am so glad you called last Sunday, it was my pleasurer to get you a tow truck out to Washougal River Road and get you and your family home. I will always be there for you! "
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Anastasia Tatarsky

November 30, 2023

5  out of  5
rating by Anastasia Tatarsky
"Kris and his team always do an exceptional job of making sure our needs are met. They’ve gone above and beyond multiple times for me and my husband. Kris has always been honest and straightforward with information which is very refreshing to find in an insurance company. They really seem to have our best interest in mind. Very thankful for their business."
We responded:
"Thank you, Anastasia, for taking the time to leave us such a thoughtful review! We sincerely appreciate your continued support of our State Farm team. Please don’t hesitate to call or visit us anytime; our team will gladly assist you with your insurance needs. We’re happy to have you as our Good Neighbor! –"
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Tianna Forbes

November 22, 2023

5  out of  5
rating by Tianna Forbes
"I’ve been meaning to leave this review for some time. This is the best experience I’ve had with an insurance company. They meet all my families needs and have been available when I’ve needed assistance. The customer service is amazing. Heidi is my go to person when I something, but everyone in the office is always helpful and kind. I would 100% recommend this office."
We responded:
"Thank you Tianna, Heidi is awesome and thank you for being such a great customer!! "